Customer Service Advisor
Job Description
We are currently looking for an experienced Customer Service Advisor to join one of our campaigns for a leading, Premium Car Manufacturer.
Your responsibilities:
Provide a tailored, friendly and professional service, with the customer firmly at the heart of what you do.
Handle all customer interactions in a prompt, professional and knowledgeable manner.
Engage with customers to gain a full personal understanding of the customer requirements in line with our quality standards to deliver a World Class experience.
Provide a value add service that enhances the customer experience and builds our brand and service reputation.
Capture, maintain and ensure quality of customer data.
In emergency situations you will correspond with rescue workers.
Highlight and escalate issues as necessary.
We are currently looking for an experienced Customer Service Advisor to join one of our campaigns for a leading, Premium Car Manufacturer.
Your responsibilities:
Provide a tailored, friendly and professional service, with the customer firmly at the heart of what you do.
Handle all customer interactions in a prompt, professional and knowledgeable manner.
Engage with customers to gain a full personal understanding of the customer requirements in line with our quality standards to deliver a World Class experience.
Provide a value add service that enhances the customer experience and builds our brand and service reputation.
Capture, maintain and ensure quality of customer data.
In emergency situations you will correspond with rescue workers.
Highlight and escalate issues as necessary.
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